Course overview
Understand how data, processes, platforms, and service design change real operations, not just slide-deck transformation.
Start at the top, move stage by stage, then use practice and stage tests when you want a stronger check.
Stage 1 of 3
Start with what digitalisation actually means, how data, people, processes and systems fit together, and how to read basic diagrams and operating models.
A practical introduction to data, platforms and journeys in a digital energy world, written as my own notes.
Start here
Start with what digitalisation actually means, how data, people, processes and systems fit together, and how to read basic diagrams and operating models.
A practical introduction to data, platforms and journeys in a digital energy world, written as my own notes.
Module 1
People use “digital” to mean everything and therefore it means nothing.
Digitisation is getting a paper process into a PDF.
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Module 2
Digitalisation matters because expectations are higher, services are more complex, and regulation is tighter.
If core services cannot be delivered securely and simply through digital channels, you have a digitalisation problem.
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Module 3
Digitalisation is not one technology.
Use this checklist to confirm your stack is operational, not cosmetic.
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Module 4
A dataset is only useful when people trust it.
Imagine two teams both talk about “customer”, where one means “the bill payer” and another means “the person who contacted us”, both definitions can be valid, but the dashboard becomes dangerous.
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Module 5
A platform keeps digital work consistent.
Pick something boring: “change my direct debit”.
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Module 6
Digitalisation creates new risks.
Digitalisation without governance is speed without control.
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Practice test
Test recall and judgement against the governed stage question bank before you move on.
Use this after the stage modules when you want to spot weak areas without the pressure of a timed assessment. Includes 20 published questions.
Stage test
Use the untimed stage test when you want a stronger stage-end check and no governed timed route exists yet.
Built from the published stage question bank so you can self-check honestly before the next stage. Includes 20 questions.
Stage 2 of 3
Move into platforms, integration, data sharing, capabilities, and how organisations design digital journeys and services in practice.
We go deeper into data models, APIs, platforms and real energy data flows.
Start here
Move into platforms, integration, data sharing, capabilities, and how organisations design digital journeys and services in practice.
We go deeper into data models, APIs, platforms and real energy data flows.
Module 1
A pipeline is only valuable when each step is owned and tested.
A pipeline runs daily, dashboards look fine, everyone relaxes.
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Module 2
Collecting data is the easy part.
A team builds an automated rule.
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Module 3
APIs are the contracts that keep systems aligned.
A team adds a new required field to an API request because “we need it now”.
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Module 4
A shared data model keeps systems aligned.
A source system stores “status” as free text.
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Module 5
telemetry is essential for safe operations.
Use the Labs link in the navigation bar above and try one tool that helps you define signals.
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Practice test
Test recall and judgement against the governed stage question bank before you move on.
Use this after the stage modules when you want to spot weak areas without the pressure of a timed assessment. Includes 18 published questions.
Stage test
Use the untimed stage test when you want a stronger stage-end check and no governed timed route exists yet.
Built from the published stage question bank so you can self-check honestly before the next stage. Includes 18 questions.
Stage 3 of 3
Look at digital roadmaps, operating models, governance, regulation and how to align data, architecture and people at sector or enterprise scale.
We zoom out to strategy, governance and whole energy system data sharing, with lots of real world examples.
Start here
Look at digital roadmaps, operating models, governance, regulation and how to align data, architecture and people at sector or enterprise scale.
We zoom out to strategy, governance and whole energy system data sharing, with lots of real world examples.
Module 1
A target state keeps strategy concrete.
Strategy is a sequence of hard choices, not a list of everything you want.
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Module 2
At scale, digitalisation depends on shared meaning.
A common failure mode in ecosystems is “we agreed the model”, then nobody funds stewardship.
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Module 3
A platform only works when governance is clear.
A platform succeeds, consumers build on it quickly, and usage grows.
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Module 4
Digitalisation is never complete, so you need a way to steer.
A programme reports “number of dashboards built” and “number of APIs published”.
Not started
Practice test
Test recall and judgement against the governed stage question bank before you move on.
Use this after the stage modules when you want to spot weak areas without the pressure of a timed assessment. Includes 12 published questions.
Stage test
Use the untimed stage test when you want a stronger stage-end check and no governed timed route exists yet.
Built from the published stage question bank so you can self-check honestly before the next stage. Includes 12 questions.