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CPD
These templates are designed to be quick, defensible, and easy to explain. Use the rubric to check quality. Keep the output as CPD evidence.
Template
Rubric (what "good enough" looks like)
Worked example (short)
Example (short): This system drafts customer support replies for low-risk queries. It must not make account changes, provide legal advice, or handle medical/safety emergencies. Bad day plan: route to human if confidence is low or retrieved policy is stale; log tool use and citations.
Template
Rubric (what "good enough" looks like)
Worked example (short)
Example (short): Primary metric: resolution time saved without increasing complaint rate. Red flags: citations missing; tool calls spike; user reports unsafe advice.
Template
Rubric (what "good enough" looks like)
Worked example (short)
Example (short): Signals: stale retrieval rate, refusal rate, tool-call anomalies. Guardrails: approved tools only, per-action limits, fast revoke.