Stage 0 summary. Foundations

8 min 5 concepts 4 figures

Stage 0 builds the ground the rest of the course stands on. It explains how electricity travels from a power station to a wall socket through generation, transmission, and distribution, what a distribution network operator does all day, and why an organisation that changes its systems piece by piece, with no shared plan, loses control of the whole. Everything is grounded in London Grid Distribution, the fictional electricity distributor for Greater London that the course follows from here to the capstone.

One argument runs through the three primers. The electricity system is a coordination challenge as much as an engineering one. The 9 August 2019 blackout and London Grid's eight-million-pound integration failure make the same point at different scales. The parts each worked as designed and the whole still failed, because nobody owned how the parts fit together. Architecture is the discipline that owns exactly that.

The sections follow the stage's teaching order, so you can read straight through to rebuild the stage in your head, or jump to the concept you need. Each section links back to its module for the full treatment.

What you carry out of this stage

  • Explain what electricity is in plain language and follow it through generation, transmission, and distribution to the 230 volt socket
  • State why the grid must hold generation and demand in balance near 50 hertz, and trace how the 9 August 2019 blackout cascaded
  • Describe a distribution network operator's day-to-day work and explain SCADA, DMS, GIS, OMS, and ERP in one line each
  • Name the three forces forcing London Grid Distribution to change and say why new cables alone cannot answer them
  • List what predictably goes wrong when systems change without a coordinated plan, and the four checks architecture puts in front of a change
  • Preview the four areas enterprise architecture holds together and say how the London Grid case develops across the course
  • Keep the fictional case details and the verified GB facts around them apart when reasoning about London Grid Distribution

Electricity reaches you through generation, transmission, and distribution

Electricity is the flow of electrons through a conductor, and voltage is the push that makes them flow. Conductors such as copper and aluminium carry the flow, insulators such as rubber and plastic contain it. Generation creates the push. Most power stations spin a magnet inside coils of wire, whether steam from gas, coal, or a nuclear reaction drives the turbine or the wind pushes the blades directly, while solar panels use sunlight to knock electrons loose inside semiconductors with no spinning parts at all. Once the electrons are moving on the network they are all the same, whatever the source. What differs between sources is reliability, start-up speed, and carbon, not the electricity they make.

Transmission is the motorway. It carries power across the country at 275,000 or 400,000 volts because the energy lost as heat grows with the square of the current, so delivering the same power at double the voltage halves the current and cuts the loss to a quarter. Distribution is the local road system. The voltage steps down through substations and their transformers, to 132,000 volts at a grid supply point, 33,000 volts on the primary network, 11,000 volts on the secondary network, and 230 volts at the wall socket.

Different organisations run different parts of the chain. Separate transmission owners own and maintain the high-voltage wires. The National Energy System Operator, NESO, which replaced National Grid ESO in 2024, owns none of it but operates the system, keeping the amount generated matched to the amount used moment by moment. In England, Scotland, and Wales, 14 licensed distribution network operators manage the local networks, each responsible for a geographical area. The company this course follows, London Grid Distribution, is a fictional DNO managing Greater London's network.

Voltage steps down from the grid to your wall socket

Electricity reaches you through five voltage steps, each a handover between operators: NESO runs the 400 and 275 kV transmission grid, and from the 132 kV grid supply point down to the 230 V socket the network is licensed to the distribution operator.

Voltage steps down from the grid to your wall socket A vertical ladder of five voltage tiers, highest at the top and lowest at the bottom, with a left axis pointing down labelled voltage steps down and the voltage band shown beside each tier. From the top: Transmission at 400 and 275 kV run by NESO; the grid supply point at 132 kV, where transmission hands over to local distribution; primary distribution at 33 kV; secondary distribution at 11 kV; and the customer outlet at 230 V. A structural brace on the right spans the grid supply point down to the outlet, labelled DNO licence boundary, marking everything from 132 kV down to 230 V as licensed to the distribution network operator. Voltage steps down 400/275 kVTransmissionBulk power from generation across the country on overhead linesNESO 132 kVGrid supply pointThe formal handover from transmission to local distributionNESO / DNO 33 kVPrimary distributionBulk feeders out to primary substations that step voltage downDNO 11 kVSecondary distributionLocal feeders along streets to the substation by each estateDNO 230 VCustomer outletService cable into the meter cabinet at the customer premisesDNO / Customer DNO licence boundary

The grid is balanced at every moment, and imbalance can cascade

Grid electricity is alternating current. It reverses direction 50 times a second, and every generator on the network spins in step with that 50 hertz rhythm. Frequency is the grid's heartbeat. At every moment the total generated must match the total used, and when a station trips or demand spikes the frequency starts to drift. If it falls too far, automatic protection systems disconnect parts of the network. That is load shedding, a deliberate, controlled sacrifice of some customers to save the rest of the system from a total blackout.

The stage's opening case shows the stakes. Just before 5pm on Friday 9 August 2019, a lightning strike hit a transmission circuit in Cambridgeshire, and within seconds the gas-fired power station at Little Barford and the Hornsea One offshore wind farm disconnected. Neither loss alone would have caused a major problem, but together they took out more power than the backup systems could replace quickly enough. Frequency dropped sharply, protection acted, and over one million homes and businesses lost power. Trains stopped mid-journey, hospitals switched to emergency generators, and Newcastle Airport closed temporarily.

The official investigation found the protection systems had worked as designed. The gap was coordination. Generators, the transmission operator, and the distribution networks each had their own protection rules, and those rules did not work together fast enough to contain the problem. Different companies own different parts of the system, with different computer systems, data formats, and decision processes, so the blackout is an information, communication, and organisational problem as much as an engineering one. That is why a course about architecture starts here.

Four checkpoints between a fault and the reliability record

When a fault hits the network, four checks fire in order, detect, assess, switch and log, and a check only hands the fault on once it passes, so the first check that stops is where the investigation begins and the reliability record still has to reach the regulator.

Four checkpoints between a fault and the reliability record Two rows of two numbered checkpoints joined by blue arrows labelled only then: Detect and Assess on the top row, wrapping down to Switch and Log on the bottom row, each tagged with its source code. Every checkpoint splits into a green pass lane naming what it produces when it clears and an amber stop lane listing the common failure signatures, and the arrows run along the pass lanes, so only a pass hands the fault to the next checkpoint. A two-state legend explains the pass and stop lanes, and a marker under the last checkpoint names the reliability record as the regulator-facing destination that has to be filed regardless of which path the fault took. Each checkpoint passes or stops Checkpoint 1Distribution CodeDetectPassProtection relay trips andthe circuit opens in cyclesStopRelay misoperatesBreaker fails to clearStuck contact holds in Checkpoint 2Distribution CodeAssessPassControl room sees the tripand checks the topologyStopSCADA telemetry gapBad or stale telemetryDelayed alarm raised Checkpoint 3Distribution CodeSwitchPassBackfeed path is closedand healthy section restoredStopNo backfeed availableWrong switching actionCustomers left off supply Checkpoint 4Ofgem RIIO-EDLogPassCML and CI recorded andthe reliability report filedStopOutage left unrecordedCI miscountedAudit trail gap only then only then only then Reliability record The regulator-facing artefact Pass: checkpoint clears, fault moves onStop: failure signature, fault held here

London Grid Distribution, a fictional company with a real job

London Grid Distribution is invented for this course, and deliberately so. It is modelled on a mid-sized DNO responsible for the electricity distribution network across Greater London, managing roughly 36,000 kilometres of underground cables and 77 primary substations, serving approximately 2.3 million homes and businesses, and employing around 4,000 people. No real company's internal details, commercial information, or staff are used, so when the course says the control room does something, that is a teaching scenario, not a claim about a real operator.

Its core job is keeping electricity flowing safely and reliably, 24 hours a day, 365 days a year. That unpacks into monitoring the network from a control room that must know about a fault within seconds, fixing faults that in London usually sit underground and are slower to reach than overhead lines, connecting new customers, maintaining and replacing equipment before it fails, and planning years ahead for changing demand. The people carrying that work range from control room operators, the air traffic controllers of the network, to field engineers, connections engineers, data analysts, IT and operational technology teams, and the regulation and compliance staff who answer to Ofgem.

Five systems carry the work. SCADA is the heart monitor, collecting real-time readings from the network and sending commands back to remote equipment. DMS is the satnav, modelling switching options and helping operators reroute power during a fault. GIS is the map, the single source of truth for where every cable, substation, and connection point physically sits. OMS is the fault tracker, following each outage from the first customer call through to restoration. ERP is the business backbone for finance, procurement, HR, payroll, and asset management. They were built or bought at different times, by different teams, from different vendors, and getting them to share data reliably is one of the hardest problems the company faces.

The DNO operating model from external input to public output

Every public service a distribution operator delivers traces back to an external input through the internal function its licence holds accountable: a connection offer to a customer request, a reliability report to a network fault, a capacity declaration to its Ofgem obligations.

The DNO operating model from external input to public output Three horizontal lanes read left to right under three headers: external inputs, DNO accountability, public outputs. Each lane begins with a calm grey input panel for what the operator receives: a customer request, a network fault, an Ofgem licence obligation. An accent arrow labelled feeds leads to the accent-tinted middle panel naming the accountable DNO function: connections team, control room, network planning. An accent arrow labelled produces leads to the output panel for what each function produces: connection offer, reliability report, capacity declaration. External inputs DNO accountability Public outputs Customer requestNew or increased connectionfeedsConnections teamAccountable to the licenceproducesConnection offerBinding terms, cost, timeline Fault on the networkEquipment trip, supply lossfeedsControl roomAccountable to the licenceproducesReliability reportCML and CI filed to Ofgem Ofgem licenceCapacity duties under RIIO-EDfeedsNetwork planningAccountable to the licenceproducesCapacity declarationLong-term plan publishedyearly

Three forces are breaking the one-way network

Distribution was built as a one-way system, from large generators through the network to consumers, and that model is breaking down. Clean Power 2030, the government commitment to decarbonise the electricity system by 2030, brings far more wind and solar and far less gas, and renewables are less predictable, which makes balancing harder. Rooftop solar pushes surplus power back into a network whose equipment, protection systems, and monitoring tools all assumed one-way flow. And the electrification of heat and transport sharply raises demand, where a single fast charger for an electric vehicle can draw as much power as an entire house.

The connections queue makes the pressure concrete. By late 2024, over 700 gigawatts of projects were waiting to connect to a system whose peak demand is roughly 50 gigawatts, a queue more than fourteen times the size of the system it was trying to join, and many queued projects were speculative placeholders blocking genuine ones. NESO launched a connections reform programme to redesign the queue from scratch, and for every distribution company that reform means changed business processes, updated computer systems, retrained staff, and renegotiated agreements, all at once.

The correction the module insists on is that more cables and substations are part of the answer but not all of it. The transition also needs smarter monitoring for two-way flow, processes that handle thousands of small connection requests instead of a few large ones, data systems that share information in real time, and new skills across the workforce. It is a transformation of the entire organisation, not just the network, and cross-cutting change of exactly that kind is what enterprise architecture exists to coordinate.

Architecture keeps growth from turning into tangle

When teams each buy the best tool for their own job and nobody checks how the tools connect, the failures are predictable. Islands of information that only manual spreadsheet work can bridge. Duplicated spend on capabilities the company only needed once. Decisions made on incomplete data, or delayed for weeks while someone assembles a report by hand. Change that grows slower and riskier because nobody knows what depends on what. And for a regulated company, trouble with Ofgem when it cannot produce accurate figures for network condition or for customer interruptions and customer minutes lost, the measures the regulator uses to reward and penalise distribution operators.

The running scenario makes it concrete. Over three years, five London Grid departments each bought a good system, a customer portal, a monitoring upgrade, a condition-monitoring platform, an analytics tool, and a replacement ERP, spending over eight million pounds in total. When the new chief executive asked how many customers are affected by the ten worst-performing circuits and what the investment plan is to fix them, the answer took six weeks, because the data sat in five systems that could not share it and that used different codes for the same substations. The problem was not the systems. Nobody had asked how they would work together before buying them.

Architecture is the discipline that asks that question early. Not hundreds of diagrams, but a light set of agreed decisions and four checks a change should clear before it goes live. Is the cross-domain scope agreed, is the source of truth confirmed, is the integration contract agreed up front, and is the decision logged so an audit can trace it later. Applied to a whole organisation this becomes enterprise architecture, which looks at business, data and information, applications, and technology together, and Stage 1 introduces that discipline properly through TOGAF.

The 4 architecture decisions and failures they should prevent

Before any change crosses a domain boundary, TOGAF Phase G governance asks four checks, capability, authority, integration and governance, and records each, so a single skipped check cannot name a defect the other three are unable to recover.

The 4 architecture decisions and failures they should prevent Four architecture decisions, one per row, in TOGAF Phase G order: Capability, Authority, Integration and Governance. A left rail names each decision, its check number and ADM phase; an amber panel states the failure without it, and a record-it arrow crosses to a green panel with the recorded outcome. A local fix in isolation breaks the cross-domain handover, recorded as scope agreed with all teams named; a contested source of truth becomes authority confirmed with the owner logged; a hidden dependency that breaks downstream silently becomes a contract agreed up front; an untraceable change becomes a logged decision with owner and review date. Without the decision: failure in production With the decision recorded: signed-off outcome Check 1CapabilityPhase A/B Local fix taken in isolationBreaks the cross-domain handover Record it Cross-domain scope agreedEvery affected team named Check 2AuthorityPhase C Source of truth contestedTwo systems hold conflicting facts Record it Authority confirmedOwner logged in the repository Check 3IntegrationPhase E Hidden dependency surfacesDownstream breaks silently in prod Record it Contract agreed up frontSettled before the change ships Check 4GovernancePhase G/H Audit cannot trace itNo owner, review date or rollback Record it Decision logged in fullOwner and review date attached Failure mode, check skippedConfirmed, decision recorded

One company, built to carry the whole course

London Grid Distribution exists so the course can explore realistic scenarios without pretending to know the inside of any actual organisation. The primers give it everything the later stages need. A physical network of roughly 36,000 kilometres of underground cable and 77 primary substations serving about 2.3 million homes and businesses. A working day of monitoring, fault repair, connections, maintenance, and forward planning carried by around 4,000 people. Five named systems that struggle to share data. And a first failure, the eight million pounds spent on five systems that could not answer the chief executive's question, which the rest of the course keeps returning to and answering properly.

Hold the shape of what comes next. Stage 1 introduces enterprise architecture and TOGAF with London Grid as the company whose transformation the course follows. Its executive team then commissions a transformation programme, its business processes are analysed and redesigned, its data flows and system landscape get a target state, its infrastructure and cyber security posture are assessed, it builds a migration roadmap, it establishes an Architecture Board, and the capstone reviews the whole architecture. Every concept from here on lands as a London Grid scenario before it is applied more broadly.

The traps this stage warns against

  • Believing different power stations produce different qualities of electricity.

    Instead: Once the electrons are on the network there is no telling wind from gas from solar. Judge sources by reliability, start-up speed, and carbon instead.

  • Treating London Grid Distribution as a real company.

    Instead: It is a fictional teaching device with realistic but invented details. Keep its case facts apart from the verified GB facts around it, and never quote its numbers as industry data.

  • Assuming the energy transition is solved by building more cables and substations.

    Instead: Physical reinforcement is only part of the answer. The company also needs smarter monitoring for two-way flow, new connection processes, data systems that share information, and new skills across the workforce.

  • Treating architecture as drawing diagrams and producing documentation.

    Instead: The purpose is better decisions about change, and documentation is a by-product. If the work does not improve decision quality it is not doing its job, however many diagrams it produces.

  • Changing an enterprise one department or system at a time, as if the parts were independent.

    Instead: Map how value flows end to end first, so every proposed change is judged by its effect on the whole chain rather than only the part being touched.

Core distinctions

  • Electricity is the flow of electrons through a conductor, voltage is the push, and higher voltage loses less energy as heat over long distances
  • The journey to the socket has three stages, generation, transmission at 275,000 or 400,000 volts, and distribution stepping down to 230 volts
  • Generation and demand must match at every moment, frequency near 50 hertz is the grid's heartbeat, and a deep fall triggers load shedding
  • Once electrons are on the network, wind, gas, and solar are indistinguishable
  • NESO operates the electricity system it does not own, and 14 licensed DNOs manage the local networks of England, Scotland, and Wales
  • London Grid runs five core systems, SCADA the heart monitor, DMS the satnav, GIS the map, OMS the fault tracker, and ERP the business backbone
  • Three forces drive the company's change, Clean Power 2030, two-way flow from rooftop solar, and the electrification of heat and transport
  • Architecture is a light set of agreed decisions about how the parts of an enterprise fit and change together, applied before the change is made

That is the whole stage in one place. The electrons and the voltage ladder, the balanced grid and the 2019 blackout, the company and its five systems, the three forces bearing down on it, and the discipline that keeps its changes coherent. The scenario practice now puts those foundations under pressure with realistic London Grid situations, so the common mistakes get caught before the timed stage assessment.

Sources and further reading