Workspace

Competence Map

Map the competences an enterprise must excel at to the capabilities they shape, and set the measure each capability has to meet.

Phase B, Business ArchitectureDerived from Open Business Architecture

From strategic intent through competence to capabilities

A courier's strategic intent of next-day delivery everywhere is expressed as a network-optimisation competence, which then shapes and measures the capabilities the enterprise builds.

Competence names what the enterprise must be best at and sets the measure for how good each capability needs to be, linking strategy to the capability map.

From strategic intent through competence to capabilities A left-to-right chain of three panels. A strategic intent of next-day delivery everywhere is expressed as a competence in network optimisation, which in turn shapes the capabilities the enterprise builds, such as route planning, sortation, and tracking. The arrows are labelled expressed as and shapes. Strategic intentNext-day deliveryeverywhere CompetenceNetworkoptimisation CapabilitiesRoute planning,sortation, tracking expressed as shapes