One accountable owner for every business capability Six business capabilities run down the side and five organisation units across the top; the one unit that owns a capability is accountable for the outcome, and any number of units may contribute, so a row with two owners is a dispute to settle, not a fact to record.
One accountable owner for every business capability
A Capability and Organization Matrix, the TOGAF Standard Phase B artifact introduced in version 9.2, worked for London Grid Distribution. Six business capabilities run down the side under a Capability header and five organisation units run across the top: Connections, Network Operations, Asset Management, Data and Digital, Finance and Regulation. Each row has exactly one accent-tinted Owns cell naming the accountable unit, calm Contributes cells for units that share the work, and blank cells for no involvement. The Capacity Planning row carries an accent-tinted label as the widest spread, four contributors around one owner. A two-state legend names the Owns and Contributes coding.
Connection Management Owns Contributes Contributes Contributes Network Operation Owns Contributes Contributes Asset Management Contributes Owns Contributes Capacity Planning Contributes Contributes Owns Contributes Contributes Data Publication Contributes Contributes Owns Contributes Settlement and Billing Contributes Contributes Owns Owns: the one accountable unit Contributes: shares the work
