Phase B, Business ArchitectureDerived from TOGAF
Capability and Organisation Matrix
Assign one owning unit and the contributing units to every business capability, so ownership disputes surface as data.
Capability and organisation matrix: one owner for every capability
Six business capabilities run down the side and five organisation units across the top. Owns marks the one unit accountable for each capability; Contributes marks every unit that shares the work without owning the outcome.
The rule is one Owns per row, exactly as master data demands one system of record. Capacity Planning is the stretched row: owned by Asset Management with four contributors, so its owner spends as much effort coordinating as planning. Two Owns in a row is a dispute, not a fact.
In Phase B, when capability ownership is split or contested across organisation units.
What you need and what you get
You'll need
- The business capability map
- The organisation unit catalogue
You'll get
- A capability by unit ownership grid, one owner per row
- The stretched capabilities with many contributors
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