The realisation trace from a business service to what delivers it The one service the customer experiences is realised by a business process, which is carried by an assigned role and served by an application service and its component, so any change to the system beneath traces straight up to the service it touches.
The realisation trace from a business service to what delivers it
A three-tier realisation stack with a left-hand axis pointing up, labelled realised by below. The right column is the trace spine; the left column holds each tier's partner element, joined by an arrow naming the relation. Top, business layer: the New connection service, the one service the customer experiences, on a soft accent tint, serves the Connection customer actor. Middle: the process Deliver a new connection, with the Connections team role assigned to it; an arrow labelled realises points up to the service. Bottom, application layer: the Connection workflow service, realised by the Connection management component, an arrow labelled serves pointing up to the process.
Realised by below Connection customer Wants a new supply point Business actor New connection service What the customer experiences Business service serves Connections team Carries the work end to end Business role Deliver a new connection From application to energisation Business process assigned to Connection management Workflow and case records Application component Connection workflow service Automates case handling steps Application service realises realises
serves Business Application Business service the customer sees Partner element that delivers it
